Sunday, May 25, 2008

Home Owners Protection

A couple of weeks ago I received a call from a guy trying to sell me some home owners protection. Apparently we had that for free when we bought the house, but, after a year, you need to renew it and start paying for it.
I knew I wouldn’t get along with this guy when he opened with “well, we sent you a renewal letter a while ago, and we still haven’t received an answer. What’s up with that?” I asked him what was he talking about, and he briefly explained it, which still left me with a lot of questions. “So, is this like insurance?” I asked, to what he answered, very, very slowly, and with a very exaggerated intonation “Well, this is called hoooome-ooow-nerrrss-proo-teeeeeec-tion.” After a few more questions, and once I realized that the guy wasn’t going to give me any really useful information, I asked “so, how much is this?” At the time of my question, the guy was explaining me for the fifth time that the protection wasn’t an insurance, and that if you have a car you need to have insurance anyway (I still can’t connect that to his overall speech), and he didn’t like the interruption, so he told me “if you don’t let me finish, sir, I will hang up on you” (!!!!). No need to explain that right after that I had to hang up on him.

After that, I called my loan guy to ask him if that protection was really necessary and/or important, but he was out of town, so I left a message and a week later he called back and left a message on my phone that went something like this “Hello Manuel, this is *so and so* returning your call. I just came back to town. We were in Disneyland. We had a wonderful time, by the way. Please call me back to …”

After thinking it through, I don’t think I’m getting the home owners protection.

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